ORDER CANCELLATION & REFUND POLICY
Once an order is placed, it cannot be cancelled under any circumstances. We follow a strict no refund policy: no refund will be provided for any prepaid order — this applies even if the order is placed by mistake, or you request cancellation after placing the order.
RETURNS & EXCHANGE POLICY
Returns: We do not offer returns. A return is only accepted if the product you receive is defective or damaged.
Exchanges: Exchanges are available within 3 days of the delivery date. For example, if your order is delivered on 16 September, your exchange request must be raised on or before 19 September.
To be eligible for an exchange:
• Clear unboxing photos are mandatory, showing the product with its tag intact.
• The product must not be damaged — it should be unworn and unwashed, with the original tag still attached.
DEFECTIVE OR DAMAGED PRODUCT
If you receive a defective or damaged product, share a proper unboxing video on WhatsApp at (+91) 95993 66587
Your complaint will be reviewed and responded to within 3–5 working days.
No returns or exchanges will be entertained for any reason outside the conditions above.
