RETURNS & EXCHANGE

ORDER CANCELLATION & REFUND POLICY

Once an order is placed, it cannot be cancelled under any circumstances.

We follow a strict no refund policy:

• No refund will be provided for any prepaid order
• This applies even if the order is placed by mistake, or you request cancellation after placing the order.

RETURNS & EXCHANGE POLICY

Returns: We do not offer returns. A return is only accepted if the product you receive is defective or damaged.

Exchanges: Exchanges are available within 3 days of the delivery date. For example, if your order is delivered on 16 September, your exchange request must be raised on or before 19 September.

To be eligible for an exchange:

• Clear unboxing photos are mandatory, showing the product with its tag intact.
• The product must not be damaged — it should be unworn and unwashed, with the original tag still attached.

DEFECTIVE OR DAMAGED PRODUCT

If you receive a defective or damaged product:

• You must share a proper unboxing video on WhatsApp at (+91) 92056 32106
• Your complaint will be reviewed and responded to within 3–5 working days

IMPORTANT NOTES

1. NO RETURNS OR EXCHANGES FOR ANY OTHER REASON
Returns are only possible if the product is defective or damaged. Exchanges are only possible within 3 days of delivery and subject to the conditions above. Requests outside these conditions will not be entertained.

2. MISCONDUCT OR HARASSMENT

Any customer attempting to misbehave, abuse, threaten, or harass us regarding returns or exchanges for reasons outside the applicable policy will face legal consequences. Such actions will be reported under applicable laws.

We are committed to maintaining professional conduct in all customer interactions and appreciate your cooperation in adhering to our policies.