HEAT CLUB 2025* HAS ARRIVED | HASHWAY IS NOW FEATURED ON CULTURE CIRCLE

02/22/2023
2:22PM

APPLICABILITY OF POLICY
By agreeing to use the Hashway Clothing portal and/or initiating a request for purchase of product(s) on the portal, you agree to be bound by the terms contained in this policy without modification. If you do not agree to the terms contained in this policy, you are advised not to transact on hashway.in.

If you receive a defective product, please email us at contact@hashway.in with a proper unboxing video of the package. No return or exchange requests will be entertained otherwise.


RETURNS AND EXCHANGE POLICY
We do not offer returns or exchanges for any reason apart from receiving a defective product.


DEFECTIVE PRODUCT POLICY

  • If the product you receive is defective, you must provide a proper unboxing video as proof.
  • The issue must be reported to us via email at contact@hashway.in.
  • Once your query is accepted by our team, a WhatsApp message will be sent to your registered mobile number.

COMPLAINT PROCESS

  • Complaints regarding defective products must be submitted within 7 days of product delivery.
  • Once the defective product is received at our warehouse, it will undergo a quality check.
  • Upon approval, your query will proceed further.
  • The estimated processing time is 7-10 working days.

IMPORTANT NOTES

1. NO RETURNS OR EXCHANGES FOR ANY OTHER REASON
Returns and exchanges are only possible if the product is defective. Requests for returns or exchanges for reasons apart from defects will not be entertained.

2. MISCONDUCT OR HARASSMENT

  • Any customer attempting to misbehave, abuse, threaten, or harass us regarding returns or exchanges for reasons outside the applicable policy will face legal consequences.
  • Such actions will be reported under applicable laws.

We are committed to maintaining professional conduct in all customer interactions and appreciate your cooperation in adhering to our policies.

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™